Shipping policy
Shipping Policy
Thank you for shopping with The Bronze Cactus!
Processing Time
- Orders are typically processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping
- Shipping rates are calculated at checkout unless a flat-rate or promotional shipping offer applies.
- Once your order has shipped, you will receive a tracking number via email.
- Delivery times vary based on the shipping carrier and destination.
Local Pickup
- Free local pickup is available at checkout.
- You will receive an email when your order is ready for pickup.
- Please bring your order confirmation when picking up your purchase.
Incorrect Shipping Information
Please verify your shipping address before placing your order. The Bronze Cactus is not responsible for delays, lost packages, or additional shipping charges due to incorrect or incomplete addresses.
Lost or Damaged Packages
Once a package has been given to the shipping carrier, it is their responsibility to deliver it safely. If your package is lost or damaged during transit, please contact the shipping carrier to file a claim. If you need assistance, we’re happy to help guide you through the process.
Questions?
If you have any questions about your order, please contact us. We’re always happy to help and appreciate your support of our small business!
Please email all questions to thebronzecactus@yahoo.com